SERVPRO's Water Damage process

3/4/2019 (Permalink)

Do you have WATER DAMAGE in your Sherman home?

STEP BY STEP

You may be wondering what is about to happen, how long the remediation process is going to take, and, if you’re filing an insurance claim, how to navigate this claim with your insurance adjuster.  

While every property is different and requires its own plan of action, our office follows a general guideline for every water damage.  

This process has been refined for decades and is scientifically proven and accepted by the restoration and insurance industry.

Our franchise has successfully restored thousands of homes and businesses in Plano since we opened our doors.

When you call our franchise for water damage, this is what you can expect:

24 Hour Emergency Service

Our franchise is available for 24 hour emergency service.  When you call, our on-call manager will ask you a few questions that’ll help our crew prepare for dispatch.  We’ll ask for:

• The size of your property
• Has the water been stopped
• The number of rooms and affected
• The type of flooring in each room
• The source of the water damage
• Ask if you are filing an insurance claim

Cutting off the Source of the Water

It’s important to cut off the source of the water damage as fast as possible.  Leaking pipes can be stopped by shutting off the water to that area of your home or by cutting off the water completely from the street.  If you need assistance, please call a plumber.

If the source of water damage is from a leaking roof or ceiling, please let our on-call manager know so our technicians can be prepared to install temporary tarping.

Call SERVPRO of Sherman/Denison today at:

903-893-7166